Frequently asked questions

General questions

Where does the Festival BESIDE take place?+

The Festival BESIDE will be held in Parc national des Îles-de-Boucherville on June 14, 15, and16, 2019. Postal address: 55, île Sainte-Marguerite, PO Box 310, Boucherville (Québec) J4B 5J6

What are the Festival BESIDE's opening hours?+

Friday, June 14: 5 p.m. to 11 p.m.

Saturday, June 15: 8 a.m. to 11 p.m.

Sunday, June 16: 8 a.m. to 8 p.m.

Can I visit Parc national des Îles-de-Boucherville without attending the Festival BESIDE?+

Yes.

What do I need to bring to the Festival BESIDE?+

Bring what you would normally bring when you spend the day in nature! - running shoes

  • Bathing suit and towel if you plan on doing aquatic activities
  • Reusable water bottle
  • Sunscreen and sunglasses
  • A hat to prevent heatstroke
  • An umbrella or raincoat in case of bad weather
  • A flashlight if you stay late
  • Camping gear (for those who reserved camping or ready-to-camp accommodations)


How do I get to the Festival BESIDE?+

  • Public transit: Longueuil metro + RTL bus schedule to come
  • The Festival BESIDE will operate special shuttles during the event. Details to come.
  • By bike: It's relatively easy to access the site by bike. It's simply a matter of getting to one of the two maritime shuttle boarding areas. One is in Montréal, the other in Longueuil. Maritime shuttles are operated by Narvak and are a quick and enjoyable way to get to the site. You can only board on foot or with your bike. All details and cost here: http://www.navark.ca/navettes-fluviales/
  • Longueuil: The Longueuil boarding dock is located on Promenade René-Lévesque (a bike path along Route 132 and the river), near the L.-H.-Lafontaine Tunnel. It can also be accessed from the pedestrian bridge that crosses the highway at the corner of Lafrance Ouest and Marie-Victorin streets in Longueuil.
  • Montréal (Bellerive): The Montréal boarding dock is located in the Promenade Bellerive Park, in eastern Montréal. More specifically, near the intersection of Notre-Dame Street and Mercier avenue, east of the L.-H.-Lafontaine tunnel. Easily accessible from the bike path along Notre-Dame Street.
  • Note to campers: If you choose to camp in the park, note that the distance between the shuttle drop-off points and the Grosbois camping site is about 6 km (1:45 on foot or 40 minutes by bike). You'll need to bike for about 15 minutes to get to the Festival entrance, and a maritime shuttle will take you to Grosbois Island in 30 minutes (since access by land is temporarily closed). It will be possible to reserve a shuttle ride between 3 p.m. and 8 p.m. on Friday night to get to the site, free of charge.
  • We encourage you to opt for the bike-shuttle combo if you're camping. Plan your load accordingly to make sure you have the best experience. However, without a bike, we don't recommend taking maritime shuttles from Montréal or the South Shore to go camping, since the walking distance will require you to take additional shuttles with your equipment. Instead, opt for a ride-share or public transit, which will take you directly to the festival entrance.
  • Ride-share: A Facebook group will be created to simplify ride-sharing. Subscribe to the Festival BESIDE Facebook page to find out when the ride-share page is created.
  • By car: Limited parking.

Are there bike racks?+

Yes. However, the space is not secured, so remember to bring your locks!

Is parking available for festival attendees?+

There are free parking spots available in different places on the islands and on the South Shore, but these spaces are very limited. We recommend choosing public transit instead.

How far away are the parking lots?+

In order to plan your trip by car, please note that there's only one parking lot near the Festival site (P1). A second parking lot (P2) is located 15 minutes away on foot from the Sépaq service centre. Finally, a park-and-ride lot (P3) will be offered in Longueuil.

A shuttle service will be made available to festival-goers between parking lots P2 and P3 and the Festival BESIDE site during Festival operation hours.

Map coming soon.


Are there charging stations for electric cars?+

Yes, two charging stations are available in the P1 parking lot.

Is this a family-friendly event?+

Yes! Access to the Festival BESIDE site is free for children aged 17 and under. Play areas are available on site. You'll also find a camp zone, where children between the ages of 5 and 12 can take a break from their parents and play in nature for half a day.

Which programmed activities are intended for children?+

The Festival's programming "For the family" is open to children. However, they must be accompanied by an adult to participate.

Is the site accessible to people with reduced mobility?+

Parking spaces for people with reduced mobility will be reserved near the entrance to the site. The Festival site is located on Sainte-Marguerite Island, in Parc national des Îles-de-Boucherville, which is accessible to people with reduced mobility. For more information: https://www.sepaq.com/

Is the programming adapted to people with reduced mobility?+

As a whole, the conferences, concerts, and workshops are accessible to people with restricted physical abilities. The activities SUP for Beginners, SUP at Sunrise and SUP at Sunset are offered with specially adapted SUP for persons with reduced mobility. Hikes are accessible to everyone.

How can I get involved with the Festival BESIDE?+

Find out on the Get Involved page of our website.

What happens if it rains?+

In case of rain, the event will not be cancelled, except in the case of force majeure. We have planned comfortable infrastructure for festival attendees as well as appropriate installations depending on chosen activities. No ticket or passport will be refunded.

What do I do if I lose something?+

On-site: proceed to the information booth.

Off-site: communicate with the Festival BESIDE via info@festivalbeside.com.

If you find a lost item, bring it to the information booth. Unclaimed items will be kept up to one month after the Festival and will then be donated to a charity organization.


Is there a place I can leave my personal belongings?+

Details to come.

What means of payment are accepted on the site? +

Cash and credit card.

Are dogs allowed?+

Dogs are allowed at the Festival. However, they are only allowed in certain areas and under certain rules. At the parc national des Îles-de-Boucherville, dogs are allowed on L'Île-Sainte-Marguerite summer trails and at the picnic areas only. Dogs are not allowed at the camping site and are not authorized at the nautical access point. Dogs must be kept on a leash no more than three (3) metres in length and under surveillance at all times.

Guide dogs and service dogs are allowed everywhere. Other pets are still prohibited in national parks.

Rules established by Sépaq will apply. Check out the Sépaq applicable rules and authorized sites here.


Ticketing and programming

When will the lineup be finalized?+

Full and final programming will be revealed by May 2019. Subscribe to the newsletter and be the first to know about the new additions to the lineup.

Can I buy my ticket now and make my choices later?+

Yes. Once you’ve completed your purchase, you will receive a confirmation email enclosing a reservation link that you can either click on immediately, or whenever you’re ready to make your choices.

What are the ticket office opening hours?+

Friday, June 14: 5 p.m. to 11 p.m.

Saturday, June 15: 9 a.m. to 11 p.m.

Sunday, June 16: 9 a.m. to 8 p.m.

Is there a special rate for children?+

Access to the site is free for children aged 17 and under. *Proof of age required.

It's also possible to register children aged 17 and under for outdoor activities, workshops, or conferences at a reduced rate, by adding them to an adult purchase.

Can I transfer my ticket to someone else?+

All tickets are non-exchangeable and non-refundable.

How do I reserve a spot for the activities I choose? +

Once you’ve completed your purchase, you will receive a confirmation email with details on how to pick your schedule.

What's the refund procedure? +

All tickets are non-exchangeable and non-refundable.

Do spaces for shows and conferences need to be reserved?+

No. Please make sure to register for some conferences, but seats are not reserved. The Jean-Michel Blais concert is reserved exclusively for the first 100 people who purchase a "The Whole Package" passport or "Week-End 6 choices" pass. All other shows are available to festival-goers without prior registration and without a seat reservation system, as long as you've purchased a 1-Day pass.

How do I get my tickets? +

There are three ways to get your tickets:

  • Before June 5th, pay for shipping and have your tickets delivered right to your home. Your tickets will be sent to you by mail as soon as you’ve completed your purchase.
  • On June 1,2,8 or 9th, pick up your tickets for free at any SAIL retail location.
  • Pick up your tickets onsite at the box office.

Can I purchase my tickets on site?+

Yes. However, we recommend reserving your experience in advance, since spaces are limited.

For those who already have a passport or day pass, it will be possible to add workshops, outdoor activities, or conferences on site at the ticket office.



Installations

What kinds of facilities are available on site?+

  • An exhibitor village featuring many activities.
  • A meeting point for outdoor activities.
  • Food trucks offering a variety of food options.
  • Picnic tables.
  • A bar selling beer and alcoholic beverages.
  • Family playgrounds.
  • A campsite (to reserve your camping or ready-to-camp accommodations, get your tickets).

Is the site safe? +

An emergency and security team will be on site.

Are chairs allowed?+

A section will be reserved for chairs during the two evenings of concerts. Chairs will not be allowed in front of the main stage. During the Festival, several chairs and hammocks will be available inside the village for you to take a break!

Is it possible to camp in an RV at the Parc national des Îles-de-Boucherville during the Festival?+

No. RVs will not be admitted to the campsite. The options available are camping (bring your own tent) or ready-to-camp (sleep in a traditional ready-to-camp tent provided by Sépaq).


Food options

What kind of food is available on site?+

Several food trucks will provide a variety of food choices: healthy dishes, comfort food, and vegan and vegetarian meals.

Can I bring my own food to the site?+

You can bring your lunch. We invite you to plan your meals using a "zero waste" approach. Bringing your own alcoholic beverages is forbidden.


Parc national des Îles-de-Boucherville ETHICS AND RULES

Parc national des Îles-de-Boucherville ETHICS AND RULES+

Regulations are in effect across all of Québec's parks. Before entering a Sépaq park, please read the principal rules and recommendations for planning your visit. Details

The following items are prohibited on site:

  • Alcoholic beverages from outside the site
  • Illegal drugs
  • Fireworks
  • Firearms, knives, and weapons of any kind
  • Any object that may cause injury
  • Drones